Privacy Policy

Privacy Policy – Pacific Pack Out

Pacific Pack Out (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information.

Information We Collect
We may collect personal information you provide, such as your name, phone number, email, property address, insurance details, and any other information submitted through our forms, phone calls, or SMS.

How We Use Information
We use this information to:

• Provide and manage our services
• Communicate with you regarding your project, claim, or account
• Send appointment reminders, job status updates, and billing information
• Comply with legal and regulatory obligations

Sharing of Information
We do not sell or rent your personal information. We may share your information with:

• Insurance carriers, adjusters, and mortgage companies as necessary to process claims
• Third-party vendors and service providers who assist us in operations (e.g., billing, storage, IT support)
• As required by law or regulatory authorities

SMS Consent
When you provide your phone number and consent, you may receive SMS messages related to your project, account, or claims.

• SMS consent is not shared with third parties or affiliates.

Your Choices
You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at privacy@pacificpackout.com.